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Bots at a Tipping Point: Transforming Customer Service?
Harnath Babu, Chief Information Officer- Technology, KPMG in India
Smart SaaS
Prince Joseph, Head - Internal IT, ISYX Technologies
Geographic Information Systems - A Vital Part of being a Digital Government
Dan Ryan, CIO, City of Battle Creek, Michigan
Make GIS More of a Strategic Tool in Your Organization's Arsenal
Mujib Lodhi, CIO, Washington Suburban Sanitary Commission (WSSC)
Bridge the Communication Gap within Organizational Hierarchy through ESNs
Makarand V. Sawant, Senior General Manager - IT, Deepak Fertilisers and Petrochemicals Corporation
Focus of Application Management Solution towards Greenfield Ecosystems
Martin Ingram, SVP & CIO, Arise Virtual Solutions Inc.
Need of the Hour: Customer Centric Build-Up of IT Departments
Warren Neuburger, CIO & EVP Global Operations & Customer Care, PGi
Sustaining Performance and User Experience through APM Technology
Amit Pal Singh, Head - IT Transformation, Gionee India
APM - Online, Speed and Secure
Prince Joseph, Head - Internal IT, ISYX Technologies
Connect to Customers - Customer Relationship Management in Retail
Satrajit Bhattacharya, IT Head, Future Group India
CEM a 2017 Perspective View
Pavan Malladi, CIO, Dhiraagu
A New Paradigm to Enterprise Networks
Praveen Rajan, Head of IT, The Smart Cube
CIO Viewpoint
IT DOES MATTER - The causes and costs of data...
By Upkar Singh, Director IT, FIS
Expectations of a CIO Today are Embryonic
By Ashok Sethi, CIO, Sapient
Four Keys to Ensure BPM Success
By Virender Jeet, Senior Vice President-Technology, Newgen Software Inc.
CXO Insights
Implementation Challenges of Lean Six Sigma
By Dr Maruti Prabhakar, Ph.D, CFE, ITIL, CSS MBB
WIRELESS Advancements Leaving Industry with Few...
By Morgan O'Brien, Vice Chairman, pdvWireless Board of Directors
Customer Experience Management: Encompassing...